AnyDesk is a popular remote desktop application that allows users to control other devices over the internet. While it works smoothly most of the time, Ubuntu users may occasionally face an issue where the AnyDesk address does not show up, preventing remote access. This issue can be frustrating, especially if you rely on AnyDesk for work or personal use. Fortunately, several methods can resolve this problem. In this guide, we’ll walk through the key solutions to fix the AnyDesk address not showing on Ubuntu.
1. Ensure AnyDesk Is Properly Installed
The first step to fixing the address issue is ensuring AnyDesk is installed correctly. Sometimes, an incomplete installation may cause the address not to display.
– Solution:
– Open the terminal and type the following command to install AnyDesk:
“`
sudo apt update
sudo apt install anydesk
“`
– If it’s already installed, use:
“`
sudo apt –fix-broken install
“`
– This will repair any broken dependencies that could be causing the issue.
2. Check AnyDesk Service Status
AnyDesk runs as a background service on Ubuntu. If the service isn’t running, you won’t see the address needed for remote connections.
– Solution:
– Open the terminal and type:
“`
sudo systemctl status anydesk
“`
– If the service is not active, start it by running:
“`
sudo systemctl start anydesk
“`
– You can also enable it to run at startup using:
“`
sudo systemctl enable anydesk
“`
This should ensure that AnyDesk starts correctly, and the address appears.
3. Restart AnyDesk
Sometimes, simply restarting the AnyDesk application can resolve the address not showing up.
– Solution:
– Open the terminal and type:
“`
sudo systemctl restart anydesk
“`
– After restarting the service, check if the address is now visible in the AnyDesk application window.
4. Check for Conflicting Applications
Certain applications or network settings on Ubuntu can interfere with AnyDesk, causing the address not to show. Firewalls or network management tools could be blocking AnyDesk’s connection.
– Solution:
– Check your firewall settings to ensure that AnyDesk is allowed through:
“`
sudo ufw allow anydesk
“`
– Disable any VPN or proxy temporarily to see if it resolves the issue.
– Ensure that no other remote desktop applications are running simultaneously, as they can cause conflicts.
5. Reinstall AnyDesk
If none of the above solutions work, reinstalling AnyDesk might be necessary. This will reset any corrupt files or settings that could be causing the address issue.
– Solution:
– First, remove the current installation:
“`
sudo apt remove anydesk
sudo apt purge anydesk
“`
– Then, reinstall it by following the installation process again:
“`
sudo apt update
sudo apt install anydesk
“`
After reinstallation, check if the AnyDesk address appears in the interface.
6. Check AnyDesk Version Compatibility
AnyDesk is continuously updated to fix bugs and improve performance. If you are using an older version of AnyDesk on a newer version of Ubuntu, compatibility issues may prevent the address from showing.
– Solution:
– Ensure that you are using the latest version of AnyDesk. Visit the official AnyDesk website and download the latest Ubuntu-compatible version. Install it using the following commands:
“`
wget -qO – https://keys.anydesk.com/repos/DEB-GPG-KEY | sudo apt-key add –
echo “deb http://deb.anydesk.com/ all main” | sudo tee /etc/apt/sources.list.d/anydesk.list
sudo apt update
sudo apt install anydesk
“`
The AnyDesk address not showing on Ubuntu can be a frustrating issue, but it is usually easy to resolve. By ensuring that the service is running, checking for application conflicts, or reinstalling AnyDesk, you can often fix the problem quickly. Regular updates to the software will also help prevent this issue in the future.
